Customer Satisfaction

What if my Imaginables plushie arrives with a tear?
Imaginables stuffed animals are gentle creatures, and the mail trucks can be bumpy rides. Before they leave our care, Imaginables plushies are car...
Tue, Jun 14, 2016 at 9:28 AM
Can I change my mind or cancel my Imaginables order?
Absolutely - as long as it's before we've started working on your Imaginables plushie. We keep you updated at each step in bringing your a...
Tue, Jun 14, 2016 at 9:29 AM
I played a bit too hard and ripped my Imaginables plushie
We'll send a doctor!  If an Imaginables plushie tears from regular use (child hugs included) within 15 days of receipt, let us know! We'll...
Tue, Jun 14, 2016 at 9:29 AM
I don't like how my Imaginables plushie turned out
Shhhh - don't let your plushie hear you! As you can imagine, bringing two-dimensional artwork to life is quite a creative challenge...
Mon, Jun 27, 2016 at 3:21 PM